Hi Rubbit!

In order for us to receive your emails so we can start creating your customer support blueprint in our system, we need to connect your email inbox to our system.

Here's how to do that:

Forwarding emails to us

1. Go to your Gmail settings > forwarding

2. Add new forwarding address, and use the following address: [email protected]****

• If you already have a address you’re forwarding to and you can’t add another, add a “Filter” in “Settings > Filter”

3. Once that's done, let us know! We will receive a confirmation link that we will need to click

4. Back in Gmail settings, select "forward a copy of incoming email to..." with the email address written above

Allowing us to send emails from your address

Note- this is only technical, we'll only really start sending emails with your approval after we've finished setting everything up.

1. We've sent an email to [email protected] from "Postmark Support" with the subject "Confirm sender signature"

2. Click the link inside

Please let us know if you have any questions, or if you prefer to set this up together on a video call, we’re more than happy to do so!